Can members use my space outside operating hours?
By default, no. Croissant checks a member out automatically when your space closes, and after 8 hours in one visit, and emails them. You can give verified members longer hours yourself, and you can ask us to let members stay checked in past closing.
When members are checked out automatically
At your closing time for that day. Verified members are checked out when the verified hours end instead.
After 8 hours in a single visit, so a forgotten check-out does not run all night. Members who have asked us for extended visits are allowed 16 hours.
When their membership is paused or has reached its limit.
Give verified members their own hours
Sign in and open your space.
Go to Settings → Operating Hours and click a weekday above the calendar.
Under Standard operating hours, switch on Open for verified members and set their from and to times, for example 6:00 am to 11:00 pm, or 12:00 am to 11:59 pm for 24 hours.
Click Save and repeat for each day.
Verified members are members who have confirmed their identity with Croissant. Only they can check in during the verified hours; everyone else keeps the regular hours.
Let members stay past closing
Message us from Help and tell us whether it is for all members or for verified members only. A person on the team switches it on; the setting is not in the dashboard. With it on, a member who is checked in before closing is not checked out when you close. The 8-hour limit still applies; tell us if you also want a different limit for your space.
Good to know
Members can only start a visit during open hours (regular or verified).
Give out-of-hours visitors a way in: put the door code in a Welcome Message under Settings → Check In Details, which only checked-in members see, or connect your electronic locks.
A member who is checked out automatically is not charged for time after the check-out.