Team Insights on Croissant: Visibility Into Your Workspace Program

Why Visibility Matters

Most companies adopt flexible workspaces with a clear intent — support distributed teams, cut real estate overhead, or give employees more autonomy over where they work. But once the program is live, the question shifts from "should we do this?" to "is it working?"

Team Insights answers that question across three dimensions.

Measure Program Adoption Over Time

The first thing any People Operations team needs to know is whether the benefit is actually being used. Team Insights tracks coworking hours and conference room bookings over time — by month, quarter, or year — so adoption trends are clear at a glance.

Spot Seasonal Patterns

Usage rarely stays flat. Teams book more during product launches, less over holidays, and shift as new hires onboard. Historical data lets you tell normal seasonal variation apart from a genuine drop in engagement — and act accordingly.

Surface the Metrics That Matter

Beyond raw hours, Team Insights surfaces the KPIs that tell a richer story: the busiest day of the week, average time per check-in, and the share of members actively using the program — so you understand not just volume, but depth of engagement.

Understand Where Your Team Works

A program concentrated in one city while your team is spread across five isn't delivering equal value. Location Insights shows where activity is happening — and where it isn't — so you can match your workspace strategy to your team's actual footprint.

Identify High-Value Spaces

Not all workspaces deliver the same value. Some become hubs your team returns to week after week; others see a single visit and never again. Knowing which spaces drive repeat activity tells you what your team values — and what to look for when expanding into new regions.

Inform Regional Decisions

Considering a new market, or weighing whether an underperforming region justifies continued investment? Location data gives you the evidence to decide. It also surfaces opportunities — a cluster of activity in a city you haven't formally launched in can signal unmet demand worth addressing.

Know What Your Team Does in Workspaces

Usage numbers tell you how much; use cases tell you why. Team Insights sorts workspace activity into five types — Focus, Collaboration, Meetings, Travel, and Team Gatherings — revealing whether your program supports deep work, team coordination, or a healthy mix of both.

Balance Independent and Collaborative Work

Every organization strikes a different balance between heads-down focus and collaborative work. If your activity skews heavily one way, it may signal a gap — too little collaboration can mean teams aren't co-locating enough, while too little focus time can mean the program lacks quiet, productive spaces.

Catch Shifts Before They Become Problems

Work patterns change. A team that once used workspaces mostly for focus may drift toward collaboration as projects evolve. Trend indicators highlight these shifts early, giving People Operations the signal to adjust allocations, plan for changing demand, or revisit team policies before a mismatch becomes a problem.