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How do I change my credit card or payment method?

You can change your card at any time under Settings → Account → Payment methods on the website. Add the new card or PayPal account, make it the default, then remove the old one. Renewals and other charges go to whichever method is marked Default.

How to

  1. Log in on the website, open the menu under your profile picture and choose Settings.

  2. On the Account page, scroll to Payment methods and click + Add payment method.

  3. Enter the card number, expiry date and CVC, or choose PayPal and log in to your PayPal account. Click Submit.

  4. On the new method, click Set Default.

  5. On the old method, click Remove.

Good to know

  • The options are a credit or debit card and PayPal.

  • Remove only appears when you have more than one payment method, so add the new one first.

  • The new default is used from your next charge. A charge that already failed is not retried on its own; see the related article on renewals.

  • The app has no payment methods screen. Open the Account tab, tap the gear icon and choose Account Settings to open the website.

  • If your team pays for your membership, the payment method belongs to the team account and your team admin changes it.

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