Billing and receipts
Payments, receipts, card changes, refunds and VAT
Can I get a receipt or invoice for my Croissant payment?Every charge is emailed to you as an invoice and a receipt. To send one again, open Settings → Payment History and click the envelope icon on that charge.When does my membership begin, renew and get charged?Your membership starts the moment you buy it and renews on the same date each month, charged to your default card. The next date shows as Next cycle begins.How do I change my credit card or payment method?Add the new card or PayPal account under Settings → Account → Payment methods on the website, click Set Default on it, then Remove the old one.What is the Croissant refund policy?No refunds for unused or partly used membership cycles. Cancel, pause or downgrade from Settings → Membership instead and keep access to the end of the cycle.Do I pay VAT on my Croissant membership?If your Croissant city is in the EU, VAT is added to each charge since January 1, 2026. Businesses add a VAT number under Payment History for reverse charge.