Plans and hours
What each plan includes, how hours roll over and what to do when you run low
Is there a long-term commitment with Croissant?No. Coworking plans renew month to month and you can pause or cancel any time from Account → Membership. Only monthly private offices carry a fixed term.How many times can I visit the same space each cycle?As many as you like. Current plans count hours, not visits, with no per-space cap. Only the retired Unlimited plan limited you to 60 hours per space.Do my unused hours roll over to the next cycle?Yes. Unused coworking and guest hours roll over for up to 6 billing cycles. Each cycle's own hours are used first, then the newest rollover batch.I ran out of hours. Can I buy more hours?Keep checking in: extra time is billed at your plan's hourly rate in 30-minute blocks. Or buy an hours pack, upgrade, or wait for your next cycle.Can I upgrade or downgrade my membership plan?Yes, from Account → Membership → Adjust my plan. An upgrade starts a new cycle with full hours right away. A downgrade takes effect at your next renewal.How does pay-as-you-go work on Croissant?No monthly fee and no included hours. You pay your city's hourly rate for the time you are checked in, rounded up to 30 minutes after each visit.What do the low hours and rollover emails mean?'Need more time?' means your cycle's hours are nearly used up. 'About your roll over hours' warns that an old rollover batch expires in about a month.