Croissant
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Getting started4
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At the space10
Billing and receipts5
Pause, cancel and restart3
Account and verification5
Can I refer a friend to Croissant?How do I reset or change my password?How do I change the email address on my account?How do I get verified, and what does it give me?Will my information be kept private?
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Account and verification

Logging in, your account details, referrals and getting verified

Can I refer a friend to Croissant?Share your link from Settings → Referrals or the app's Account tab. Your friend gets a discount on their first month and you get credit off your next renewal.How do I reset or change my password?Click Forgot password? on the login page for a reset link by email, valid for 8 hours. Logged in, change it under Settings → Account → Password → (edit).How do I change the email address on my account?On the website, open Settings → Account, click (edit) next to Email, enter the new address and click Submit. It applies at once to login, receipts and emails.How do I get verified, and what does it give me?Optional, about five minutes under Settings → Verification. Verified members see extended night and weekend hours and can unlock doors at participating spaces.Will my information be kept private?Yes. What you give us at signup and verification is encrypted, covered by our Privacy Policy and never shown to other members or posted to your accounts.