At the space
Checking in and out, bringing guests, amenities and fixing a visit
How do I fix a check-in or check-out?Checked out automatically? Click Request an adjustment in the email and pick your real check-out time. For any other fix, message us from Help.How do I check in when I arrive at a space?Open the space on the website or in the app and tap Check In before you sit down. The space is told you're there, and your screen shows the wifi details.How do I check out when I leave a space?Tap Check out on your checked-in screen as you leave. Your visit ends, your guests are checked out with you and the time comes off your plan.Why was I checked out automatically?Visits end on their own after 8 hours, when the space closes to members, when a pause starts or, on older plans, when hours run out. The email names the reason.What are guest hours and how do I add a guest?Guest hours let you bring someone to work beside you. Tap Add a guest on your checked-in screen. The 40-hour plan includes 5 a month, the 120-hour plan 20.Can I get more guest hours when I run out?Yes. Keep adding guests at your plan's hourly rate per guest, buy an hours pack that includes guest hours, or upgrade to a plan with more guest hours.Why can't I check in my guest at a space?You must be checked in, the space must be open and a seat must be free. Running out of guest hours never blocks a guest; it switches to hourly billing.What amenities do coworking spaces offer?Every space lists its own amenities: coffee, printing, phone booths, kitchens and more. Filter by amenity, then check the space page before you go.Can I bring my dog to a coworking space?Only at spaces that list Pet friendly as an amenity. Use the Pet friendly filter on the Locations page, then confirm with the space before you come.Do you offer a mailing address for my business?No. Croissant doesn't provide mailing addresses. Some spaces run a mail service you arrange with them directly. Use the Mail service filter to find them.