Terms of Service


Welcome to Croissant! We are a monthly subscription service that gives our members access to the best workspaces in their city. The Croissant website (the “Site”) is operated by Croissant Inc. (“Croissant”). Please read carefully the following Terms of Use, which may be updated by Croissant from time to time without notice to you (the Terms of Use, as modified from time to time, the “Terms”). The most current version of the Terms can be accessed at any time at http://www.getcroissant.com/tos.

ACCEPTANCE OF TERMS OF USE

By accessing, browsing, and/or using the Site, you accept and agree to be bound to these Terms. In addition, when using particular Croissant services, you also shall be subject to any posted guidelines, FAQs, or rules applicable to such services, which may be posted and modified from time to time, including our Privacy Policy and, for business and commercial accounts, our Data Processing Agreement ("DPA").

MEMBERSHIP

Eligible Hours. Members receive hours of workspace time each membership cycle (“Eligible Hours”) to be used to visit any workspace of their choice available on our platform. For Luminary memberships, this amounts to 120 total hours across all venues, during each such membership cycle. For Creator memberships, this amounts to 40 total hours across all venues, during each such membership cycle. For Explorer memberships, this amounts to 10 total hours across all venues, during each such membership cycle. Members cannot transfer or gift hours to third parties, including other Croissant members. Croissant reserves the right to increase from time to time in its sole discretion the number of Eligible Hours a member can take in a given cycle (such as pursuant to certain promotions that we may offer from time to time). Croissant makes no guarantee on the availability of hours as access to workspaces is on a space-available basis.

Guest Hours. Members also receive hours of time each membership cycle for guests (“Guest Hours”) to be used to invite friends or colleagues ("guests") to join them at participating workspaces on our platform. For Luminary memberships, this amounts to 20 total hours across all venues, during each such membership cycle. For Creator memberships, this amounts to 5 total hours across all venues, during each such membership cycle. For Explorer memberships, this amounts to 0 total hours across all venues, during each such membership cycle. Any usage over this amount of hours is billed at a rate applicable to the geography of the membership. For example, a member based in New York City will be billed at a rate of $6 per hour, while a member who is based in London would be billed £4.50 per hour. Current rates are indicated on the web page, and in the mobile application, where guests are added. The member will be automatically charged that amount using their valid Payment Method within 48 hours of such usage. The member will be charged in increments of 30 minutes. For example, if the member used 1 hour and 14 minutes of guest hours in one coworking session, they will be charged for an hour and a half of guest hours. Members cannot transfer or gift Guest Hours to third parties, including other Croissant members. Croissant reserves the right to increase from time to time in its sole discretion the number of Guest Hours a member can take in a given cycle (such as pursuant to certain promotions that we may offer from time to time). Croissant makes no guarantee on the availability of seating for guests as access to workspaces is on a space-available basis.

Rollover Hours. For members who signed up for the Creator or Luminary plan on the Croissant website on or after April 1st, 2017, signed up using the Croissant mobile application (version 2.7.8 or later) on or after May 15th, 2017, or signed up for the Explorer plan on or after September 14th, 2017, any unused Eligible Hours and Guest Hours will roll over after that month is over ("Rollover Hours"). Members who did not sign up for one of these plans, or did not sign up during this time frame, do not automatically have Rollover Hours enabled for their membership plan, unless they contact our support team and elect switch to a membership plan that is eligible for Rollover Hours. Rollover Hours are available for up to 6 months from the date they are first rolled over, and any usage of the hours is first consumed from the current cycle's hours, and then from the second most recent cycle, and so on. Rollover Hours will carry over even if the membership plan is upgraded or downgraded, as long as the member maintains an active subscription of the Explorer, Creator, or Luminary plans. Rollover hours are not eligible for being rolled over onto the Pay As You Go plan, and are not eligible for being rolled over if the eligible subscription to the Explorer, Creator, or Luminary plan is cancelled. Please note that any Rollover Hours not used on your account at the time of cancellation are forfeited, and will not be exercisable if the membership is reactivated again in the future.

Additional Hours. Members also can use additional hours ("Additional Hours") as needed if they have already used all of their allotted hours on their current plan by enabling overage in their account settings or by contacting our support team. Additional Hours are billed at a rate applicable to the geography of the membership. For example, a member based in New York City will be billed at a rate of $6 per hour, while a member who is based in London would be billed £4.50 per hour. Current rates are indicated in the account settings, on the page where overage can be enabled. The member will be automatically charged that amount using their valid Payment Method within 48 hours of such usage.

MEMBERSHIP CYCLE

Your Croissant membership starts on the date that you sign up for a subscription and submit payment via a valid Payment Method. Each Croissant cycle is one month in length, and will automatically renew each month. For example, if you purchase your Croissant membership on April 5, your membership will automatically renew on May 5 (see “Billing Cycles,” below). Once your new month starts, you will receive your full number of Eligible Hours for such new monthly cycle. Please note that any Eligible Hours not used during a monthly membership cycle are forfeited, and will not be exercisable in the next subscription cycle, except in the case of Rollover Hours (see “Rollover Hours” above).

You must provide us with a current, valid, accepted method of payment (as such may be updated from time to time, “Payment Method”) to use Croissant. We automatically will bill the monthly membership fee to your Payment Method each month until your Croissant is cancelled or terminated.

BILLING

Recurring Billing. By starting your Croissant membership, you authorize us to charge you a monthly membership fee at the then current rate.

Billing Cycle. When you sign up and purchase your Croissant, your first subscription cycle will be billed immediately. Your subscription will auto-renew and you will be billed on the same date each month. We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment Method has not successfully settled. In the event your paying membership began on a day not contained in a given month, we may bill your Payment Method on a day in the applicable month or such other day as we deem appropriate. For example, if you started your Croissant membership or became a paying member on January 31st, your next payment date is likely to be February 28th, and your Payment Method would be billed on that date. Your renewal date may change due to changes in your Membership. You are responsible for paying your renewal fee if you do not cancel your membership with appropriate notice.

No Refunds. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members (“credits”). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.

Payment Methods. You may edit your Payment Method information in your account settings. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account (see “Cancellation” below), you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates.

Cancellation. You may terminate your monthly subscription at any time by clicking on the cancel link in the account settings under the Membership tab. However, your first month cannot be cancelled and is non-refundable. For example, if your next billing date is September 25th, you need to cancel by September 24th in order to avoid being charged for the next month. Note that if you do terminate your membership, you will have to pay the regular rate for a membership if you want to return to the Croissant in future months, as if you were a new member.

Travel Policy. To accommodate occasional travel, your Croissant membership may permit you to go to workspaces outside of the home geography associated with your membership. If you use more than fifty percent (50%) of your hours in your first month or (ii) any given two (2)-month period, in each case in a geography outside of your home geography, then upon notice communicated to you through email or such other means we may deem appropriate, we reserve the right to change your membership to such other geography and charge you the applicable recurring membership rate. You understand and agree that we may transition your membership in this way.

Trials. From time to time we may offer a trial membership that includes standard access to the Croissant platform during the trial period. Unless otherwise communicated, a trial begins at the moment of sign up and ends at 11:00pm ET on the last day of the trial (for a one-week trial, this would be the same weekday of following week). Each trial membership automatically will convert to a regular monthly membership and price unless canceled by 11:00pm ET on the day before the last day of trial. Customers that cancel and do not convert to a regular membership may not go to workspaces after the end of the trial membership period (even if the held a seat before the end of the applicable trial period). Unless we expressly communicate otherwise, trial memberships are only available to new customers that have never had a Croissant account before, are not transferable, may not be combined with other offers or redeemed for cash and are void where prohibited.

OTHER FEES

Amenities. Your Croissant membership covers your access to hours of work at open format coworking desk space at venues on the Croissant platform. Some of our venues may also charge equipment or other amenity fees. The Croissant only gives you access to the regular, open format coworking desk space for which you signed up. The venue may have additional fees for use of additional amenities or spaces, such as conference rooms.

Conference rooms. Any fees which the we may charge you for the use of conference rooms will be as set out on our website or mobile application at the time of purchase, are inclusive of any taxes payable, are due immediately and are non-refundable. This no refund policy shall apply at all times regardless of your decision to terminate your usage, our decision to terminate your usage, disruption caused to our website, mobile application or venues, either planned, accidental or intentional, or any reason whatsoever. We reserve the right to determine final prevailing pricing. You do hereby agree that you shall be charged fees based on the length of time of your booking of the conference rooms (regardless if you only make use of the conference rooms for less than your booked time). If you exceed the amount of time for which you booked a conference room, then you shall be charged for such excess time, as well as an overage charge if such excess time conflicts with another member's booked time. You do hereby consent to such excess time charges and to such overage charge. At our sole discretion, we may make promotional offers with different features and different rates to any of our customers. These promotional offers, unless made to you, shall have no bearing whatsoever on your offer or contract.

TERMINATION BY CROISSANT

You agree that Croissant, in its sole discretion and for any or no reason, may terminate any account (or any part thereof) you may have with Croissant or use of the Site and remove and discard all or any part of your account or any content uploaded by you, at any time. Croissant may also in its sole discretion and at any time discontinue providing access to the Site, or any part thereof, with or without notice. This includes discontining access at one or more venues on Croissant. You agree that any termination of your access to the Site or any account you may have or portion thereof may be effected without prior notice, and you agree that Croissant will not be liable to you or any third party for any such termination. Croissant does not permit copyright infringing activities on the Site and reserves the right to terminate access to the Site and remove all content submitted by any persons who are found to be repeat infringers. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Site may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies Croissant may have at law or in equity.

ELIGIBILITY; REGISTRATION INFORMATION AND PASSWORD; SITE ACCESS

THE SITE IS NOT AVAILABLE TO PERSONS OUTSIDE THE UNITED STATES OR TO ANY USERS SUSPENDED OR REMOVED FROM THE SITE BY CROISSANT. BY USING THE SITE, YOU REPRESENT THAT YOU ARE A UNITED STATES RESIDENT WHO HAS NOT BEEN PREVIOUSLY SUSPENDED OR REMOVED FROM THE SITE.

If you are using or opening an account on the Site on behalf of a company, entity, or organization (a “Subscribing Organization”), then you represent and warrant that you are an authorized representative of that Subscribing Organization with the authority to bind such organization to these Terms; and agree to be bound by these Terms on behalf of such Subscribing Organization.

You agree that the information you provide to Croissant on registration and at all other times will be true, accurate, current, and complete. You also agree that you will ensure that this information is kept accurate and up-to-date at all times. When you register, either you will be asked to create a password or a temporary password will automatically be generated for you and emailed to you. You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account.

PRIVACY

Your privacy is important to Croissant. The Croissant Privacy Policy is hereby incorporated into these Terms by reference. Please read the privacy policy carefully for information relating to Croissant’s collection, use, and disclosure of your personal information.

PROHIBITED CONDUCT

By using the Site, you promise not to:

Harass, threaten, or defraud Site users;
Make unsolicited offers, advertisements, proposals, or send junk mail to users;
Impersonate another person or access another user’s account without that person’s permission;
Share Croissant-issued passwords with any third party or encourage any other user to do so;
Permit third parties to use any hours booked under your own membership, including other members;
Misrepresent the source, identity, or content of information transmitted via the Site, including deleting the copyright or other proprietary rights;
Upload material (e.g. virus) that is damaging to computer systems or data of Croissant or users of the Site;
Upload copyrighted material that is not your own or that you do not have the legal right to distribute, display, and otherwise make available to others; or
Upload or send to Site users pornographic, threatening, embarrassing, hateful, racially or ethnically insulting, libelous, or otherwise inappropriate content.

PROHIBITED USES

This site is intended for U.S. residents only. Those who choose to access the Site do so at their own initiative and are responsible for compliance with all local rules including, without limitation, rules about the internet, data, email, or privacy.

As a condition of your use of the Site, you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner that, in our sole discretion, could damage, disable, overburden, or impair it or interfere with any other party’s use and enjoyment of the Site. You may not attempt to gain unauthorized access to the Site, or any part of the Site, other accounts, computer systems or networks connected to the Site, or any part of them, through hacking, password mining, or any other means or interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site. You may not remove, circumvent, disable, damage or otherwise interfere with security-related features of the Site, any features that prevent or restrict use or copying of any content accessible through the Site, or any features that enforce limitations on the use of the Site or the content therein. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Site. You agree neither to modify the Site in any manner or form, nor to use modified versions of the Site, including (without limitation) for the purpose of obtaining unauthorized access to the Site.

The Site may contain robot exclusion headers. You agree that you will not use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission or bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Site.

You much be 18 years of age or older to use this Site or to purchase a Croissant membership. Croissant reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

USER SUBMISSIONS

General. The Site provides certain features which enable you and other users to submit, post, and share content with other users, which may include without limitation text, graphic and pictorial works, or any other content submitted by you and other users through the Site (“User Submissions”). User Submissions are displayed for informational purposes only and are not controlled by Croissant. Croissant cannot guarantee any anonymity or confidentiality with respect to any User Submissions, and strongly recommends that you think carefully about what you upload to the Site. You understand that all User Submissions are the sole responsibility of the person from whom such User Submission originated. This means that you, and not Croissant, are entirely responsible for all User Submissions that you upload, post, e-mail, transmit, or otherwise make available through the Site.

Right to Remove or Edit User Submissions. Croissant makes no representations that it will publish or make available on the Site any User Submissions, and reserves the right, in its sole discretion, to refuse to allow any User Submissions on the Site, or to edit or remove any User Submission at any time with or without notice. Without limiting the generality of the preceding sentence, Croissant complies with the Digital Millennium Copyright Act, and will remove User Submissions upon receipt of a compliant takedown notice (see the “Digital Millennium Copyright Act” section below).

License Grant by You to Croissant. You retain all your ownership rights in original aspects of your User Submissions. By submitting User Submissions to Croissant, you hereby grant Croissant and its affiliates, sublicensees, partners, designees, and assignees of the Site (collectively, the “Croissant Licensees”) a worldwide, non-exclusive, fully paid-up, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce (including by making mechanical reproductions), distribute, modify, adapt, prepare derivative works of, publicly display, publicly perform, and otherwise exploit your User Submissions and derivatives thereof in connection with the Site and Croissant’s (and its successors’) business, including, without limitation, for marketing, promoting, and redistributing part or all of the Site (and derivative works thereof), in any media formats and through any media channels now known or hereafter discovered or developed.

User Submissions Representations and Warranties. You are solely responsible for your own User Submissions and the consequences of posting or publishing them. In connection with User Submissions, you affirm, represent, and warrant that: (i) you own, or have the necessary licenses, rights, consents, and permissions to use and authorize Croissant to use all patent, trademark, copyright, or other proprietary rights in and to your User Submissions to enable inclusion and use of your User Submissions in the manner contemplated by Croissant and these Terms, and to grant the rights and license set forth above, and (ii) your User Submissions, Croissant’s or any Croissant Licensee’s use of such User Submissions pursuant to these Terms, and Croissant’s or any of Croissant Licensee’s exercise of the license rights set forth above, do not and will not: (a) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (b) cause injury to any other person; (c) violate these Terms or any applicable law or regulation; or (d) require obtaining a license from or paying fees or royalties to any third party for the exercise of any rights granted in these Terms, including, by way of example and not limitation, the payment of any royalties to any copyright owners, including any royalties to any agency, collection society, or other entity that administers such rights on behalf of others. Croissant may, but is not obligated to, monitor and edit or remove any activity or content, including but not limited to content that Croissant determines in its sole discretion to be violative of the standards of this Site. Croissant takes no responsibility and assumes no liability for any User Submissions.

Inaccurate or Offensive User Submissions. You understand that when using the Site, you may be exposed to User Submissions from a variety of sources and that Croissant does not endorse and is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Submissions. You further understand and acknowledge that you may be exposed to User Submissions that are inaccurate, offensive, indecent, or objectionable. YOU AGREE TO WAIVE, AND HEREBY DO WAIVE, ANY LEGAL OR EQUITABLE RIGHTS OR REMEDIES YOU HAVE OR MAY HAVE AGAINST CROISSANT WITH RESPECT THERETO.

Feedback. If you provide Croissant with any comments, bug reports, feedback, or modifications proposed or suggested by you to the Site (“Feedback”), Croissant shall have the right to use such Feedback at its discretion, including, but not limited to the incorporation of such suggested changes into the Site. You hereby grant Croissant a perpetual, irrevocable, nonexclusive license under all rights necessary to incorporate and use your Feedback for any purpose.

ADDITIONAL TERMS

When using the Site, you will be subject to any additional posted guidelines or rules applicable to specific products, services, or features which may be posted from time to time (the “FAQs”). All such FAQs are hereby incorporated by reference into the Terms.

OWNERSHIP; PROPRIETARY RIGHTS

The Site is owned and operated by Croissant. The visual interfaces, graphics, design, compilation, information, computer code, products, software (including any downloadable software), services, and all other elements of the Site provided by Croissant (“Materials”) are protected by United States copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. Except for any content uploaded by you, all Materials contained on the Site are the copyrighted property of Croissant or its subsidiaries or affiliated companies and/or third-party licensors. All trademarks, service marks, and trade names are proprietary to Croissant or its affiliates and/or third-party licensors. Except as expressly authorized by Croissant, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Materials.

THIRD-PARTY SITES, PRODUCTS AND SERVICES; LINKS

The Site may include links to other web sites or services (“Linked Sites”) solely as a convenience to users. Croissant does not endorse any such Linked Sites or the information, material, products, or services contained on other linked sites or accessible through other Linked Sites. Furthermore, Croissant makes no express or implied warranties with regard to the information, material, products, or services that are contained on or accessible through linked sites. ACCESS AND USE OF LINKED SITES, INCLUDING THE INFORMATION, MATERIAL, PRODUCTS, AND SERVICES ON LINKED SITES OR AVAILABLE THROUGH LINKED SITES, IS SOLELY AT YOUR OWN RISK.

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Site are solely between you and such advertiser. YOU AGREE THAT CROISSANT WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS THE RESULT OF ANY SUCH DEALINGS OR AS THE RESULT OF THE PRESENCE OF SUCH ADVERTISERS ON THE SITE.

NOTICE

Except as explicitly stated otherwise, legal notices will be served, with respect to Croissant, on Croissant’s national registered agent, and, with respect to you, to the email address you provide to Croissant during the registration process. Notice will be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to the address provided during the registration process. In such case, notice will be deemed given three days after the date of mailing.

DISCLAIMERS; NO WARRANTIES

HOURS, ACTIVITIES, AND ANY OTHER SERVICES OFFERED VIA THE SITE ARE OFFERED AND PROVIDED BY THIRD PARTIES, NOT CROISSANT. YOU AGREE THAT ATTENDANCE AT OR USE OF ANY SUCH HOURS, ACTIVITIES, OR OTHER SERVICES IS SOLELY AT YOUR OWN RISK. IN NO EVENT SHALL CROISSANT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISES OUT OF OR IS ANY WAY CONNECTED WITH A USER’S ATTENDANCE OR PARTICIPATION IN A WORKSPACE, SERVICE OR APPOINTMENT MADE THROUGH THE SITE, OR THE PERFORMANCE OR NON-PERFORMANCE OF ANY PROVIDER IN CONNECTION WITH THE SERVICES. IN ADDITION, ALL USERS SPECIFICALLY UNDERSTAND AND AGREE THAT ANY THIRD PARTY DIRECTING USERS TO THE SITE BY REFERRAL, LINK OR ANY OTHER MEANS IS NOT LIABLE TO THE USER FOR ANY REASON WHATSOEVER, INCLUDING BUT NOT LIMITED TO DAMAGES OR LOSS ASSOCIATED WITH THE USE OF THE SERVICES, THE SITE OR ANY CONTENT ON THE SITE. CROISSANT IS NEITHER AN AGENT OF NOR IS CONNECTED WITH ANY PROVIDER WITH WHICH A USER HAS MADE A RESERVATION, OTHER THAN AS THE PROVIDERS OF THE SERVICES PROVIDED ON THE SITE. WITHOUT LIMITING ANYTHING HEREIN, CROISSANT DISCLAIMS ALL WARRANTIES, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, RELATED TO ANY HOURS, ACTIVITIES, OR OTHER SERVICES OFFERED VIA THE SITE.

UNLESS OTHERWISE EXPRESSLY STATED BY CROISSANT, THE SITE AND ANY DOWNLOADABLE SOFTWARE, CONTENT, SERVICES, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CROISSANT, ITS SUPPLIERS AND PARTNERS DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS.

UNLESS OTHERWISE EXPRESSLY STATED BY CROISSANT, CROISSANT, ITS SUPPLIERS AND PARTNERS DO NOT WARRANT OR MAKE ANY REPRESENTATIONS (I) THAT THE SITE AND ANY DOWNLOADABLE SOFTWARE, CONTENT, SERVICES, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE AND ANY DOWNLOADABLE SOFTWARE, CONTENT, SERVICES, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE SITE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR (II) REGARDING THE USE OF THE SITE AND ANY DOWNLOADABLE SOFTWARE, CONTENT, SERVICES, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE SITE IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD OR OTHERWISE OBTAIN MATERIAL OR DATA THROUGH THE USE OF THE SITE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

INDEMNIFICATION; HOLD HARMLESS

You agree to indemnify and hold Croissant, its affiliated companies, and its suppliers and partners harmless from any claims, losses, damages, liabilities, including attorney’s fees, arising out of your use or misuse of the Site, violation of these Terms, violation of the rights of any other person or entity, or any breach of the foregoing representations, warranties, and covenants.

WAIVER

A provision of these Terms may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of any party at any time to require performance of any provision of these Terms will in no manner affect such party’s right at a later time to enforce the same. A waiver of any breach of any provision of these Terms will not be construed as a continuing waiver of other breaches of the same or other provisions of these Terms.

LIMITATION OF LIABILITY AND DAMAGES

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, WILL CROISSANT OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY PARTNERS OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO THE USE OF THE SITE OR RELATED TO THE USE OF ANY SPACES OR SERVICES PROVIDED BY THIRD-PARTY PARTNERS, INCLUDING THOSE THAT RESULT FROM THE USE OR THE INABILITY TO USE THE MATERIALS ON THE SITE OR THE INABILITY TO USE THE MATERIALS OF ANY SPACES OR SERVICES PROVIDED BY THIRD-PARTY PARTNERS, OR ANY OTHER INTERACTIONS WITH CROISSANT, EVEN IF CROISSANT OR A CROISSANT AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH CASES, CROISSANT’S LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

IN NO EVENT WILL CROISSANT OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY PARTNERS OR SUPPLIERS HAVE ANY LIABILITY TO YOU FOR DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE (WHETHER IN CONTRACT, TORT INCLUDING NEGLIGENCE, WARRANTY, OR OTHERWISE).

INFRINGEMENT POLICY

Please see our Digital Millennium Copyright Act document for an explanation of our copyright and trademark policies.

DISPUTE RESOLUTION

General. Generally, if a dispute arises between Croissant and you, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and Croissant agree that the parties will resolve any claim or controversy at law or equity that arises out of this Agreement or the Site (a “Claim”) in accordance with one of the subsections below or as you and we otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

Choice of Law; Forum. These Terms shall be governed in all respects by the laws of the State of New York, without regard to conflict of law provisions. You agree that any claim or dispute you may have against Croissant must be resolved by a court located in New York County, New York, except as otherwise agreed by the parties or as described in the Arbitration Option paragraph below. You agree to submit to the personal jurisdiction of the courts located within New York County, New York for the purpose of litigating all such claims or disputes.

Arbitration Option. For any claim (excluding claims for injunctive or other equitable relief) where the total amount of the award sought is less than $10,000, the party requesting relief may elect to resolve the dispute in a cost effective manner through binding, non-appearance-based arbitration. In the event a party elects arbitration, they shall initiate such arbitration through an established alternative dispute resolution (“ADR”) provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: (i) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; (ii) the arbitration shall not require any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and (iii) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

MISCELLANEOUS

Severability. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.

Headings. The heading references herein are for convenience purposes only, do not constitute a part of these Terms, and will not be deemed to limit or affect any of the provisions hereof.

Entire Agreement. This is the entire agreement between you and Croissant relating to the subject matter herein and will not be modified except in writing, signed by both parties, or by a change to these Terms or Guidelines made by Croissant as set forth in the Preamble to these Terms.

Claims; Statute of Limitations. YOU AND CROISSANT AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Disclosures. The services hereunder are offered by Croissant Inc., located at: One World Trade Center, Suite 8500, New York, NY 10007 and email: support@getcroissant.com. If you are a California resident, you may have this same information emailed to you by sending a letter to the foregoing address with your email address and a request for this information.